FAQ
We are original manufacturer locates in Shuangliu District Chengdu, which verified by TUV company for our factory ability and reputation since 2023. Our company was established in 2004 with more than 37 national patents and own brands, Welcome to visit us
Our company has mainly focused on the field of laser measurement and control,rely on own research engineering we launch out different kinds products of Laser Ranging Module, Laser Distance Sensor, Laser Rangefinder Module as long as Laser Distance Meter, Laser Rang Finder and 2D 3D LiDAR
We provide 12 months of Factory Warranty for all our products since shipping date. As our products with manufacturing from Design, Produce, Export for very strict management of IQC, IPQC,OQC steps, all products passed RoSH, CE, FCC testing and could export all over the world and a life-time after sales service
We offer lifetime after sales service. Due to the module and sensor products are precision components, we require clients use it in correct condition and suitable environment according to user manual instruction.
We will provide all new products to replace the defective models if end use found problems of our products. Of course we will ask clients to provide our Warranty Card No. and order code so we can check if it in valid warranty period. Also we require clients to mail back us the defective products so that we can repair or testing what problems it is. For the cost of shipment, buyer will bear mailing back as we will share cost of dispatch
Sure we can provide clients OEM and ODM products and solutions.
For products function data like Distance, Precision, Frequency, interface of Bluetooth, Communication Protocol RS485, RS232, USB, TTL, we all provide ODM even the programming
Yes, we can provide 1-2 pcs samples for clients testing for its programming compatibility and stability.but clients will firstly pay the sample cost and shipping cost.when clients place formal orders after testing, we will deduct the sample cost according to M.O.Q. for different models
As we are manufacturer, our main business is B2B field, we accept payment of Bank Transfer (Bank Telegraphic Transfer) to our company account.in future mass orders we may accept of partial Letter of Credit,but now T.T.only, we accept SHA for Bank transfer cost bear
Due to its international shipment,we treat the packages very well and strengthen packed.The products will firstly wraps with film and then insert to the grooved plastic foam board,then Paper Box for dozens pcs,different boxes will load for A5 carton, for mass orders, all cartons will be loaded for standard polywood pallet with packing belt outer, stick with Shipping Marks then ship out, with ship many different counties without problems of packages
Yes, you are welcome to be our agent or distributors, we have some policy for the management of our agent or distributors
We want firstly you will place more than three to five orders (total more than USD 50,000.00)to test your market and get feedback, then be our initial distributors for one year with double agreement and authorization,then according to the sales and marketing, we will invite you as our Distributors, Area Agent,Sole City Agent, Sole State Agent, Sole Country Agent according to double sales amount, agent policy, market demand feedback etc
If we export, Door to Door small orders we will ship by DHL,TNT,FEDEX,UPS,for fast delivery, normally 2-4 days after loading from Airport
Also we can ship by Air to airport only in your city place with less cost,you will get cargo from airport, the air shipment will take 2-5 days since loading on airplane
For mass cargo, we may go by Sea Shipping with cheapest way if your demand is not urgent, it will only arrive destination sea port, so you will find shipping company in local to clear customs pay the duties so that to withdraw the cargo from sea port and ship to your places, normally sea shipping time is 22-35 days for different countries and places
Of course if you have own shipping company in China, we can also delivery to them directly, we prefer delivery to Shenzhen, Guangzhou, Shanghai, Ningbo port etc for easy shipping out
Our products are Laser Ranging Moudle, Laser Distance Sensor, Laser Rangfinder and LiDAR
for Standard Samples with stocks: normally 1-2 working days
for OEM Brand Samples with stocks: normally 3-5 working days
for ODM functional Samples: around 7-10 working days
for Standard Samples without stocks: normally 3-5 working days
for OEM Brand Samples and Orders without stocks: normally 7-10 working days
for ODM functional Samples and Orders: around 12-15 working days